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Price: $15.40 |
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| Now: $13.86 |
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Price: $849.00 |
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| Now: $764.10 |
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| *** FREE SHIPPING for orders over $200.00! *** |
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Accepted Methods of Payment. We accept Paypal. We also accept personal checks (with a min.10-day hold for the check to clear prior to shipment of the order).
Shipping Time. The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Customers should expect a 7-10 day delivery time.
Shipping Methods. Merchandise will be shipped using Ground Service where possible. Items will be shipped directly from the manufacturer to customers.
Damaged Shipments. Damaged shipments from handling must be claimed with the freight carrier or postal service. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, or you have taken possession, keep all the packing and call the carrier or Post Office to inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier or Postal Service.
Manufacturers Defects. If a product appears to have a manufacture’s defect, email our Customer Service department for instructions. Do not return products to us without first contacting us to receive instructions. If an item is to be returned to us due to manufactures defect, you must first receive a Return Authorization Number. No packages will be accepted without a Return Authorization Number written clearly on the package.
Return Merchandise Policy.
* All Saddles Purchased are non returnable unless received with a manufacture defect. If you receive a saddle with a manufacturers defect, please contact us and explain the defect. We will send another saddle of the same make and model as the one purchased after we receive the defected saddle.
Permission for any return merchandise must be secured from our return department. You must request a return of merchandise within 15 days of shipping date. You must email the refund request to info@crazyhorsesaddleshop.com (with "RETURN" in the subject field), at which time the return authorization number (RA#) with return instructions will be sent to you. No packages will be accepted without a Return Authorization Number written clearly on the package. Products being returned must have a RA# issued before returned.
If you received a different product than initially purchased, the item must be returned with the following:
- All original contents (product, manuals, instructions, etc.).
- Original packaging.
- Original invoice or receipt.
Once a return is authorized by our return department you should:
Return the item to the address given to you by our return department.
Write the Return Authorization Number clearly on the box or package.
Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured. We can not be held liable for return merchandise that does not reach our return department.
We can refund shipping costs only if the return is a result of our error. You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us.
No shipping outside the lower 48 states. U.S.A. |
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